Privacy Policy
Last Updated:
Introduction
Cleansebeaut respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our textile, lighting, and accessory selection services.
Information We Collect
We collect information that you provide directly to us when you:
- Submit inquiries through our contact form
- Schedule consultations or appointments
- Communicate with us via email or phone
- Visit our studio in Blackburn, VIC
This information may include your name, email address, phone number, postal address, and details about your project requirements related to textile, lighting, and accessory selection.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide consultation services
- Schedule and manage appointments
- Provide recommendations for textiles, lighting, and accessories
- Coordinate with suppliers and contractors on your behalf
- Send project updates and service-related communications
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Textile suppliers, lighting manufacturers, and accessory vendors when necessary to fulfill your project requirements
- Service providers who assist us in operating our business
- Legal authorities when required by law
All third parties are required to maintain the confidentiality of your information.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. For more information, see our Cookies Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Withdraw consent for data processing
- Lodge a complaint with the Office of the Australian Information Commissioner
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related information is typically retained for seven years for business and legal purposes.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Cleansebeaut
3 Cottage St, Blackburn VIC 3130, Australia
Phone: +61 3 8838 0499
Email: welcome@cleansebeaut.world